crickex logging Terms and Conditions
This document describes in detail all conditions, restrictions, and responsibilities that apply to use of the crickex logging platform. Please read it carefully before registering or using the platform.
Introduction and Eligibility
These terms and conditions ("Terms") form a legal agreement between crickex logging and all users of its services. By registering on this platform or using its services in any way, you confirm that you have read, understood, and accepted these Terms in full.
crickex logging is an online gaming and sports betting platform that provides casino games, slots, live dealer games, and sportsbook services to users in Bangladesh. Users must agree to these Terms in order to use the platform.
The platform reserves the right to change these Terms at any time. Continued use of the platform after any change will be taken as acceptance of the revised Terms.
Account Registration and Eligibility
2.1 Registration Requirements
To open an account on crickex logging, you must meet the following requirements:
- You must be at least 21 years of age.
- You must register using your own name and accurate information.
- Each person may create only one account.
- All information provided at registration must be accurate and up to date.
- You must be prepared to submit any documents required to verify your identity.
2.2 Identity Verification (KYC)
crickex logging reserves the right to verify members' identity documents, proof of address, or other records as needed to maintain a safe environment. Withdrawals may be restricted until the verification process is complete.
2.3 Account Security
It is entirely your responsibility to keep your login credentials (username and password) confidential. Any unauthorised access to your account or any suspicious activity must be reported to the support team immediately.
Deposits, Withdrawals and Payments
3.1 Deposits
The minimum deposit amount on crickex logging is ৳300 (three hundred taka). The following methods can be used to make a deposit:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and others)
No additional charges are applied to deposits, and deposits are generally credited to the account quickly.
3.2 Withdrawals
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawal methods are the same as for deposits — bKash, Nagad, Rocket, Upay, and bank transfer.
3.3 Third-Party Payments
Only payment methods registered in the same name as the account may be used. Payments made from third-party accounts may be rejected and such accounts may be suspended.
Bonuses and Promotions
4.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. Bonus funds cannot be withdrawn directly — a wagering requirement of 20 times the bonus amount must be completed before the bonus becomes withdrawable.
For example: depositing ৳1,000 adds ৳1,500 in bonus funds, giving a total balance of ৳2,500. To withdraw the bonus, ৳1,500 × 20 = ৳30,000 must be wagered.
4.2 Bonus Terms
- Each bonus applies to one account once only.
- The deposit amount must fall within the limits specified in the promotion in order to qualify for the bonus.
- Multiple bonuses cannot be active at the same time.
- If bonus abuse or fraud is detected, the bonus may be cancelled and the account suspended.
4.3 VIP Cashback
crickex logging's VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. A cashback rate applies to each tier based on weekly net losses. For example: a Gold tier member who incurs a net loss of ৳20,000 in one week will receive a maximum cashback of ৳20,000 × 0.5% = ৳100.
Betting and Gaming Rules
5.1 General Rules
All bets and games on crickex logging are governed by the rules of the relevant game or event. The outcome of each bet is determined by the applicable rules and software.
5.2 Technical Errors
If a bet or game round is left incomplete due to a software error, disconnection, or system failure, crickex logging may void the bet or settle it according to the applicable rules. In such cases, the final decision rests with the platform.
5.3 Cheating and Abuse
Any form of cheating, software manipulation, collusion, arbitrage betting, or other misconduct is strictly prohibited. If evidence of such activity is found, the account may be closed and funds confiscated.
Prohibited Activities
Any of the following activities are strictly prohibited and will result in the account being closed immediately:
- Opening an account using a false or another person's identity.
- Using the platform for money laundering or illegal financial activity.
- Operating games or betting using bots, scripts, or automated software.
- Exploiting system vulnerabilities or bugs for unfair advantage.
- Using an account on behalf of a person under the age of 21.
- Abusive or threatening behaviour towards crickex logging staff.
Responsible Gaming
crickex logging believes that gaming is a form of entertainment and should always be enjoyed in a controlled manner. We encourage all members to follow our responsible gaming guidelines.
If you feel that gaming is having a negative impact on your life, please contact our support team. crickex logging offers members the ability to set their own deposit limits, take a temporary break, or self-exclude.
Privacy and Data Protection
For details on how your personal information is collected, stored, and used, please read our Privacy Policy. It explains what types of information are collected, how they are used, and in what circumstances they may be shared with third parties.
crickex logging uses SSL encryption and other industry-standard security technologies to keep members' information secure. All data, including financial transactions, is handled through encrypted channels.
Mobile App and Technical Services
crickex logging has Android and iOS apps, available through official channels. These same terms and conditions apply to use of the mobile app. Avoid downloading the app from unofficial third-party sources.
The platform is designed for use across various browsers and operating systems. However, some features may not work correctly on older or unsupported browsers.
Dispute Resolution and Appeals
If a dispute arises over a bet result, account management, or payment, please first try to resolve it through our customer support team. Contact us via live chat or by email at [email protected] — both channels are handled in Bengali and English.
For appeals, a decision will be communicated within 14 business days of the date the complaint is submitted. The account in question may be restricted during the dispute period.
Limitation of Liability
crickex logging's platform services are provided on an "as is" basis. crickex logging is not liable for any loss caused by technical errors, third-party service disruptions, internet connection issues, or any other unavoidable circumstances.
The platform is not obliged to compensate for losses incurred through gaming. Gaming inherently carries financial risk, and members are responsible for their own decisions.
Account Closure and Termination
12.1 Closure by the Member
You may request to close your account at any time through the support team. Any active bonuses will be cancelled upon closure and any eligible withdrawable funds will be returned.
12.2 Closure by the Platform
crickex logging reserves the right to suspend or close an account without notice in the following circumstances:
- Breach of the Terms.
- Evidence of fraud or cheating.
- Registration using false information.
- Failure to comply with legal or regulatory requirements.
Intellectual Property and Copyright
The crickex logging website, mobile app, and all content — including logos, designs, text, graphics, and software — are owned by the platform. Copying, using, or distributing any of these for any purpose without prior written permission is strictly prohibited.
Content from game providers such as Pragmatic Play, PG Soft, JILI, and Evolution is subject to their respective copyrights.
Changes to Terms
crickex logging reserves the right to change, amend, or update these Terms at any time. Members will be notified of significant changes by email or via a platform notification.
Continued use of the platform after any change will automatically be taken as acceptance of the revised Terms. It is therefore recommended that you visit this page regularly.
Contact and Support
If you have any questions about these Terms or any aspect of crickex logging, please contact us:
- Live Chat: 24/7 direct chat support — available in both Bengali and English
- Email: [email protected]
More details about crickex logging can be found on our About Us page — visit it to learn about the platform's purpose, values, and range of services.